FAQ

How to contact Virta: 24/7 Incident hotline

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This article provides the contact information for Virta's 24/7 incident hotline for various countries. Use this hotline for urgent matters related to your Virta charging experience. 

What You Need:

  1. Your phone
  2. Relevant country-specific hotline number

 

24/7 Incident Hotline Numbers

For urgent matters, you can reach Virta's 24/7 incident hotline at the following numbers:

  • Finland: 0800 02200
  • Sweden: 010 5517900
  • Germany: 03 0330835155
  • UK: 020 81062497
  • France: 0186472690

Non-Urgent Matters

If your matter isn't urgent, you can always send us a message via the contact form and we'll get back to you as soon as we can.

Ensure you have all relevant information ready before calling the hotline, such as your account details and specific issue descriptions. Use the contact form for non-urgent inquiries to receive a response at your convenience.

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