This article provides the contact information for Virta's 24/7 incident hotline for various countries. Use this hotline for urgent matters related to your Virta charging experience. 

Open hours per language:

• In English: 24/7
• In Finnish: 24/7
• In French: 07:00-22:00 CET
• In German: 08:00–19:00 CET
• In Swedish: 07:00–22:00 CET

Phone numbers are free of cost.

Non-Urgent Matters

If your matter isn't urgent, you can always send us a message via the contact form and we'll get back to you as soon as we can.

Ensure you have all relevant information ready before calling the hotline, such as your account details and specific issue descriptions. Use the contact form for non-urgent inquiries to receive a response at your convenience.