FAQ

What if I don't want to switch to a Postpaid by-card payment method?

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What You Need:
  1. Access to your email account
  2. Current Prepaid account details
  3. Understanding of your current balance

1. Decline the Switch from the First Email

When you receive the first email about switching to the Postpaid by-card payment method, you have the option to decline the switch.

 

2. Remaining in the Prepaid Method

If you choose to decline the switch, you will remain in the Prepaid method until your balance reaches zero.

3. Registering for the Postpaid by Card Method

If you decide later that you want to switch to the Postpaid by-card method, you can register for it after your balance reaches zero.

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