This article outlines the steps and considerations for using roaming chargers, which provide flexibility for occasional or sudden charging needs but can be more expensive than using Virta network chargers.

Understanding Roaming Chargers

Flexibility and Availability:

• Roaming chargers offer additional charging points beyond the Virta network, especially useful for occasional or sudden needs.
• These chargers are beneficial when a Virta charger is not available nearby.

Integration with Virta:

• As a Virta network customer, you can use your Virta app or RFID card to charge at our partner chargers.
• Partner chargers are marked with a lightning symbol in the app, while Virta chargers are marked with a letter “V” symbol.

Using Roaming Chargers

Starting and Stopping a Charge:

• The process for starting and stopping a charge is the same for both Virta and partner chargers.
• Use your Virta app or RFID card to manage the charging session.

Payment Process:

• Payment for charging at partner chargers is handled through the same methods as Virta chargers, ensuring a user-friendly experience.

Pricing Considerations

Roaming Pricing:

• The charging point owner sets the roaming price for their charger.
• The consumer price for roaming partners, such as Virta, is based on this price.

Cost Awareness:

• Roaming prices can be considerably higher than prices for the network’s own customers.
• For day-to-day use, it is recommended to primarily use Virta network chargers due to their more affordable rates.

While roaming provides flexibility, it is generally more expensive than using Virta network chargers. Use roaming chargers for occasional or emergency needs and rely on Virta chargers for regular use.