Charging

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• Virta Charging Network
  • Charging with Roaming
• Charging Event
  • Helen's public charging network will be transferred to the Oma Helen application during April
  • Can't start charging?
  • My car is fully charged. Can I leave it connected to the charger?
  • What is V2G and what is it used for?
  • Why is my car charging slower than the maximum speed?
• Price of Charge
  • Where can I see the price of charging?
  • Does the charging fee include parking?
  • Why does price of charging differs per location?
• Reporting Charging Issues
  • Can't stop charging?
  • The charge event cannot be started. What can I do?
  • What should I do if the cable is stuck?
  • Did you encounter an out of service charging station?