This article outlines the process and importance of verifying your email address after registering as a Virta customer.
What You Need:
- Access to the email address used during registration
- Internet connection
- Alternative browser (not Internet Explorer)
1. Email Verification Process
After registering as a Virta customer, you will receive an email to authenticate your email address. The email contains a link that allows you to verify your customer account.
2. Importance of Verification
- Verify within 7 days: Customers must verify their accounts within seven (7) days after registration.
- Account disablement: If not verified, the Virta system will automatically disable your account.
- Contact Support if disabled: If your account is disabled, contact Virta Support to re-enable it.
- Service access: An unverified account cannot use Virta services.
3. Troubleshooting Verification Issues
- Check spam folder: If you don't receive the verification link, check your spam or junk folder.
- Unsupported browser: Note that Internet Explorer is not supported and may cause issues.
- Contact form: If the verification email is not found, contact us via the contact form for assistance.
Please ensure you use a supported browser, as Internet Explorer may cause issues with the verification process.